Player Abuse

With anonymity comes trolls, and grief.

Massively Multiplayer games have in the last few years been flooded by people who do not understand or care to abide by rules of conduct which exist to foster a welcoming and fun playing environment. The general chat in Age Of Empires has already been flooded with the just the type of people you don't want playing in your game. Those are the kinds of people that make racist, homophobic comments with the sole intention of bringing grief to others, and a type of negative attention to themselves.

WE NEED AN INTUITIVE REPORTING INTERFACE, EASILY FOUND AND ATTACHED TO THE CHAT INTERFACE. Or at the very least a drop down choice for reporting a player, much like the ignore feature.

Ignore isn't enough. People who make an account with the sole intention of griefing other players must be removed the game completely.

Please give this consideration.

Just for clarification, I understand that by viewing a player's card you can make a report. However this isn't intuitive, the drop down menu needs one click reporting.

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Please report players who are intentionally griefing to community@ageofempiresonline.com (Send us a screenshot of them too if you can)

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I don't aim to annoy, but that is 100% a cop-out. A reporting interface should be set up within the game. It is unreasonable to assume that a player will search the forums or contact support in order to receive that email address to report the "problem" players on the game. It's much easier for them to simply quit if they are upset with griefing and they don't feel that anything is done about it (especially since the game is F2P and most people haven't bought into the game).

A reporting interface is an industry standard in any game with online capabilities. Look at any multiplayer system:

Runescape --> Report player function that automatically captures the video of 30 seconds before you report the player

Xbox Live --> Records all communication automatically, can be reviewed if they receive complaints (integrated File Complaint system on each playercard)

Starcraft II --> Report player function available after each game at the scoreboard

It isn't too much to ask for us to have an easy-to-use method of reporting users that are bringing down the quality of the game for everyone.

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Ryz0n,

Is that a more effective way than by reporting via the player card? Also is the screenshot basically so the staff doesn't have to scroll through text? It would be easier to just have a report function that allows the player reporting to type a short message describing what occurred and at what time. It would also help if in-game chat had time stamps.

Screenshots can be manipulated by those submitting them. Server logs don't lie, unless an employee has tampered with them.

|||I do agree that an in-game reporting system would be preferable, however with what we currently have that is our best option. We've got a pretty big list of features we want to improve on down the road and will be patching the game regularly.