Dosn't start :(

Greetings ppl, i just downloaded AOEO and executed it, but it dosn't start. just show's a window with two progressbars wich dosnt load anything and a start button not highlighted :S i wanna start playing!!!

I'll appreciate ur help and answers.

BTW sorry by my english

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With me is happen the same, don't start

I'll appreciate ur help and answers.

|||I dont know what it could bee! it hapens to me too!|||There is no costumer help??
|||What region are you located in? When you start the launcher, it should load the game files up (this may take some time, the game is about a 2GB download).|||The same thing happenedjust a problemin Windows 7seesthe game directoryin my case (C:\Program Files\ MicrosoftGames\ Ageof EmpiresOnline)and click theright mousebuttonclickthe file "AOEOnlineReplace"Runas administratorand ready..then thegame is updatedandstart playing

Sorryfor my englishI'm from Chileand I speak Spanish|||Correct, most of the folks who get this issue simply need to run the game as administrator in order for it to work properly. (Usually it says "An instance of the game is running" in one of the progress bars)